Setting up queue management

To use queue management, a system administrator must configure the global registry, repository, and application server correctly.

Queue management requires the following EMC|Documentum environment:

Content Server 5.3 and a repository designated as a global registry
Content Server 5.3 and a repository that is designated to run queue management
DFC 5.3 on the application server host where Webtop is installed, provided with connection information for the global registry repository
Webtop 5.3
BPM 5.3

A single repository may run queue management and be designated as a global registry, but this is not a requirement. Two separate repositories may respectively run queue management and be designated as a global registry. The BPM-Forms DocApp must be installed in the repository running queue management and in the repository designated as a global registry.

To install queue management:

Designate a 5.3 repository as a business objects framework global registry.
This is done during repository configuration, whether while creating a new repository or upgrading an existing repository. Refer to the Content Server Installation Guide for instructions.
Record the repository login credentials for the global registry user.
When DFC is installed during Webtop installation, provide the login credentials for the global registry user.
Install the BPM-FORMS DocApp in the global registry repository.
This installs SBOs required by queue management.
Install the BPM-Forms DocApp in the repository that will run queue management.
This installs TBOs required by queue management.
In the repository that will run queue management, configure the queue management jobs that are installed with the DocApp.
By default, the jobs are not activated. Use Documentum Administrator to set the status of the jobs to active. This is step 8 in the procedure below for configuring queue management in the repository that runs queue management.

To configure queue management:

On the computer hosting the repository that will run queue management, navigate to the $DOCUMENTUM/dba/config/repository_name directory (%DOCUMENTUM%\dba\config\repository_name folder on Windows).
Open the server.ini file in a text editor.
Enter the following line in the server.ini file:
```
enable_workitem_mgmt = T
```
Save the server.ini file.
Restart the server.
This is required for the change in the server.ini file to take effect.
Using Documentum Administrator, assign users to the queue_admin, queue_manager, and queue_processor roles.
Ensure that users assigned to the queue_admin and queue_manager roles have CREATE GROUP privileges, which are required for creating work queues.
Use Documentum Administrator to activate the work queue jobs.
The work queue jobs are run by the Java method server, which runs on the Content Server host. For information on the Java method server, refer to the Content Server Administrator’s Guide.
Create a process template. This must include the work queue performer types and the activities that are delegable.