If the option is available, you can reject a task. Not all tasks offer the Reject option. The workflow supervisor decides which recipients can reject a task.
When you do, the following happens, depending on the task:
The rejected a task goes back to the prior recipient.
You are given the option to reroute the task to another user.
In some cases, a task might not directed to you alone but to a group of users, with the intention that one in the group is to perform it. If you reject such a task, it is deleted from your Inbox but remains in the Inboxes of the other users in the group.
To reject a task:
Open the task. (You can open a task by clicking it in your Inbox.)
Click Reject.
If required, select the checkboxes for the users to whom you want to reroute the task.
If required, type a message explaining the reason for the rejection.
Click Next.
To select other tasks to reject, do so from the Select Next Reject Tasks list by checking the appropriate checkboxes.
If required, type your password in the Sign Off Required field to electronically sign off the task.
Click OK.