To create or modify a work queue policy:

1. In the Classic view’s left pane, navigate to Administration / Work Queue Management / Work Queue Policies.

2. Navigate to the category where you want to either locate a new policy or edit an existing one.

3. Do one of the following:

   • To create a new policy, select File>New>Work Queue Policy.

   • To edit an existing policy, select the policy and then select File>Edit.

4. Enter the following:

   • Threshold

     This is the number of tasks at which notifications are sent to the queue managers group letting the managers know the number of tasks in the queue is high. The queue managers group is specified in the queue definition.

   • Max Priority

     When a task in the work queue reaches this level, notifications are sent to the queue managers group letting the managers know there is an important task not being handled.

   • Initial Priority

     This is the level of importance that is assigned to a newly created task when the work queue uses this policy.

   • Increment Priority

     This is a value by which to increment the priority level of tasks that are still in the queue each time the dm_QmPriorityAging job is run.

   • Percent Quality Check

     The percent used to randomly decide if the work item must go through testing or verification.

5. Click Finish.